Behavioral Health

All IDI personnel within the program have professional degrees and extensive experience. They are chosen because of their ability to provide the help an organization and its employees need. IDI has an established network of health professionals throughout the United States.

Managed behavioral health care is a term used to describe a variety of methods for managing and financing the delivery of health care services. Such programs are designed to control the costs of service delivery and increase employee productivity while ensuring quality care.Personnel at IDI have been in the business of providing Behavioral health care for more than 25 years. In its lifetime, IDI has moved steadily into more complex managed care because of customer requests. Our success has been determined by our flexible program designs coupled with an absolute requirement for quality.

Integrated Behavioral Health Services

The IDI integrated behavioral health program, I CARE, provides an expanded range of alternatives for solving employee and employer issues caused by personal problems. As the employer works to maintain productivity, the employee has access to services to help solve personal problems that can lead to job performance deterioration. By integrating behavioral health service systems, the employer can guarantee coordinated and easy administration and high quality, low cost services. Our programs are always tailored to meet the specific needs of each customer organization. This value-added service separates us from the competition by providing incomparable program effectiveness.

Behavioral Health Services

To facilitate organizations in offering behavioral health programs to their employees, Interpersonal Dynamics, Inc. (IDI) has developed a cadre of products that are designed to assist employees in maintaining their productivity in the workplace. These products include but are not limited to:

• Employee Assistance Programs
• Case Management
• Managed Behavioral Health Care
• Utilization Review
• Integrated Behavioral Health Care
• Gate Keeping

Over the years, IDI has recruited a highly effective, competent counseling team that has demonstrated an extremely high level of competency in the field of behavioral health counseling. We believe as an independent organization that the IDI team is uniquely qualified to meet the needs of both the private and public sectors throughout the nation. IDI is "in the business of helping organizations enhance their most important resource-people! " This can be accomplished by tailoring the behavioral health product to meet the needs of individual organizations.

The cost of behavioral health products is structured and is dependent upon program parameters as defined via contracts, agreements and negotiations.

Services Universal to Behavioral Health Products:

• Emergency Hotline
• 28 Minute EAP Training Film (available for review)
• Short-term Therapy
• Supervisory Referral and Consultation
• Health Care Cost Containment
• Legal & Financial Counseling Referral
• Client Satisfaction Surveys
• One Page two-sided Newsletters and Paycheck Stuffers alternating quarterly
• Referral services
• Workman's Compensation Counseling
• Group Therapy
• ADA, EEO, Sexual Harassment Counseling
• Generic Brochure
• Posters
• EAP Awareness training
• Billfold EAP Information Cards

IDI is not only a behavioral health provider but also a training organization. As a result, we are able to offer our customers training as well as behavioral health services.

Training Services provided at an Extra Fee:

• Human Resource Services
• Team Building
• Critical Incident Stress Debriefing, Management and Training
• Change Management
• Special Subject Training Seminars
• Effective Problem Solving
• Facilitation Services
• Project Management
• Mediation Services
• Time and Stress Management
• Sexual Harassment Training
• Communication Skills
• Diversity without Adversity
• Leadership/Management Skills
• Conflict Resolution

These services will be discounted to EAP customers

Confidentiality: A very important aspect of behavioral health is confidentiality. Because confidentiality of the counseling session is essential to the employee trust,  IDI will jealously protect client privacy and confidentiality. Policies of confidentiality will be strongly stressed in all orientation training sessions. Information will only be shared after a written consent form has been signed by the client and only to the named person. We feel that managing the quality of products and services can mean success and even survival for behavioral health products. Meeting the demands of today's customer is essential and ensures the excellence required for success.